Shipping, Warranty, Terms & Conditions

Shipping:  Orders usually ship within 1-2 business days. Shipping method is selected by the customer during checkout, and the tracking number is emailed to you by the carrier.   

International Shipping:  Phone number is required. Recipient is responsible for paying any import tax, sales tax, and fees in recipient's country, including GST or VAT, import duties, and brokerage fees. Those are not included in payment made to MSI.   

One-Year Limited Warranty:  Magnetic Sciences Inc (MSI) warrants it's products against any defects in material and workmanship for a period of one year from the date of purchase. If a malfunction or failure occurs, send the item to the address listed below. MSI will, at its option, repair, refund, or replace the item free of charge and return it to the purchaser. This warranty does not cover damage due to accidents, misuse, abuse, tampering, or unauthorized repair. Also see disclaimers below.

Rentals:  Available for several items, see Rentals page. Rental fees are 100% applicable to purchase if you decide to keep the item.  

Return Policy:  One-year warranty above covers defects. For other returns the Buyer should contact MSI within 1 week after receiving the item, the item & all accessories should be returned in as-new condition. If not exchanged then 20% fee may be charged for loss of value since item is no longer new. 

Prices: Prices are quoted in U.S.Dollars, FCA 367 Arlington Street, Acton, MA, 01720, USA. MSI reserves the right to limit quantities on any order. 

Payment: Terms are prepayment unless otherwise agreed in writing. Credit & debit cards accepted: Visa, MasterCard, Discover, American Express, also PayPal and ACH. Wire transfer (T/T) accepted for invoices over $500. Title passes to Purchaser when Purchaser has paid MSI all amounts due. 

Purchase Orders: All Purchase Orders are subject to approval and acceptance by MSI. Any Purchase Order or other form from the Purchaser which purports to expand, alter or amend these terms and conditions is expressly rejected and is not and shall not become a part of any agreement between MSI and the Purchaser. Interest shall be charged on overdue accounts at the rate of 18% per annum (1.5% per month). 

Privacy:  MSI will not disclose nor sell nor use customer information for any purpose other than conducting MSI business with the customer. 

Disclaimers: (1) The express warranty stated above is the only warranty made by MSI. MSI does not make, and expressly disclaims, any other warranties, whether expressed or implied, including without limiting the foregoing, warranties of merchantability or fitness for a particular purpose or arising by statute or otherwise in law or from a course of dealing or usage of trade. The express warranty stated above is made in lieu of all liabilities for damages, lost profits or the like arising out of or in connection with the sale, delivery, use or performance of the goods. In no event will MSI be liable for special, indirect or consequential damages even if MSI has been advised of the possibility of such damages.

(2) The information on this this web site (this "Site") is provided in good faith, and reasonable efforts are made to ensure accuracy. Use of this Site constitutes your acceptance of these terms and conditions. You understand and agree that any information on this Site is provided on an "as is" basis. The use of this Site is entirely at your own risk, and in no event shall MSI be liable for any direct, indirect, incidental, consequential, special, exemplary, punitive, or any other monetary or other damages, fees, fines, penalties, or liabilities arising out of or relating in any way to the information provided on this Site. Your sole and exclusive remedy for dissatisfaction with the information on this Site is to stop using this Site. User acknowledges that this paragraph shall apply to all content, information, and services available through this Site. 

(3) This Site and its content, products, rentals, and services do not constitute the practice of any medical, nursing or other professional health care advice, diagnosis or treatment. Nothing in the content, information, products, rentals, or services on this Site should be considered, or used as a substitute for, medical advice, diagnosis or treatment.  

Site subject to change: Content, prices, and availability of products on this Site are subject to change without notice. MSI reserves the right to change, suspend or discontinue all or any aspects of this Site at any time without prior notice and such modifications shall be effective immediately upon posting on this site.  

Intellectual property: The content of this Site is protected by U.S. and international copyright laws. You may not copy, reproduce, republish, upload, post, display, transmit or frame any of these materials without prior written consent from the copyright owners, except that you may view, download, display and print a single copy of these materials on a single computer for personal, noncommercial use only.  

Links to third party websites: MSI does not warrant or make any representation about the substance, quality, functionality, accuracy, fitness for a particular purpose, merchantability or any other representation about any Third Party Site or its content. A link to a Third Party Site on the MSI Site does not constitute sponsorship, endorsement, approval or responsibility for any Third Party Site. MSI makes no representation or warranty as to any information or products or services offered on any Third Party Site. The conditions of use and privacy policy of any Third Party Site may differ substantially from the conditions of use and legal notices that apply to your use of this Site. 

Jurisdiction: The above terms and conditions shall be interpreted under the laws of the State of Massachusetts, USA. 

Arbitration:  Any controversy or claim arising out of purchases or rentals from MSI or use of this Site, which is not resolved through informal discussion, shall be settled by arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

Severability: Unenforceability or invalidity of one or more of the above clauses shall not have an effect on any other clause. 

Contact: If you have any questions please contact:     

Magnetic Sciences Inc., 367 Arlington Street, Acton, MA 01720 USA